![]() ![]() paid through a Buy Now Pay Later provider.didn't buy directly from the trader - for example if you bought from eBay.The limits are for a single item you want to get a refund for, not the whole order. If you paid with a credit card, you should ask for your money back using Section 75 of the Consumer Credit Act – as long as you paid more than £100 and no more than £30,000. If you open a dispute on the PayPal website you have 180 days from when you paid to open a dispute – this is about 6 months. If you paid through a Buy Now Pay Later provider or using money from your PayPal account, you should open a dispute on your provider's website. Check the best way to get your money back If you paid through a Buy Now Pay Later provider, you should check their website to see if they can help. If you can't contact the trader or they won't help, you can then ask your card provider or PayPal. Keep a copy of anything you send, in case you need to check it later. It’s best to email or write to the trader - you can use a template letter. You can check if the trader has a complaints procedure on their website If the trader has a complaints procedure, you should follow it when you contact them. If you can't contact them or they won't help, ask your card provider or PayPal to help. It's usually best to try to contact the trader. Got something that's different to how it was described Please contact the moderators of this subreddit if you have any questions or concerns.There are steps you can take if you bought something by credit card, debit card, charge card or through PayPal. I am a bot, and this action was performed automatically. Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. If your account was created when you were younger than 18, then that is covered in the FAQ! Thank you for submitting to /r/PayPal, please make sure you have read the FAQ. But these posts are often political or misleading. If you don't want to lose money, don't leave funds in your PayPal account. If you don't like the rules don't use PayPal. No more complaining about PayPal policy and their taking funds from your account for violations of rules. Posts about PayPal's policies will be removed. G&S - Goods and/or Services (has seller/buyer protection.).F&F - Friends and Family (no protection at all.).The time of day you call can significantly affect both the wait time, and which call center (domestic or off-shore) you reach. Once you do it you will be connected with a live customer service representative (typical waiting time is about 1 hour 20 minutes – 1 hour 50 minutes). Then enter 2 and say “speak to the a representative”. How to talk to a Live Person in PayPal Customer Service To call when you can't log in: "Call us as a Guest" Have you called support yet? If not consider it! PayPal Customer Service 88 M-F (5:00 AM – 10:00 PM PT) Sat-Sun (6:00 AM – 8:00 PM PT) PayPal has a support number, and does provide reasonably good support. Remember:Īlways mention what country you are in! Different countries have different rules. This is necessary to limit both spam and scams. ![]() Usually only Imgur and similar links will be approved. No non-PayPal/Imgur links without prior approval. ![]() Do not post SPAM or SCAM posts! Immediate ban for any of these! NOTICE: There is no PayPal protection for Friends and Family transactions! Friends and Family is for gifts only, and never for buying or selling items. Anyone who posts such messages will be permanently banned from /r/PayPal. Warning:ĭo NOT solicit donations, gifts or exchanges here! Immediate ban for doing so.ĭo NOT reply to any private messages offering 'help.' These messages are from scammers and please don't get scammed by them. ABSOLUTELY NO POSTS MENTIONING RUSSIA! ALL SUCH POSTS WILL BE REMOVED WITHOUT REGARD TO THEIR CONTENT! Our FAQ! Please read it. ![]()
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